Viibet Privacy Policy — How We Protect Your Data

Your personal information matters to us. Reading this privacy policy before registering with viibet will help you understand how your data is collected, stored, and protected.

Last Updated: July 2026 GDPR compliant 256-bit SSL secured
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Total Sections
11
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No third-party sales

📋 1. Introduction

Viibet (https://viibet.biz) is a trusted online gaming and Sports Betting platform in Bangladesh. We understand how sensitive your personal data is, and we handle it with the utmost care.

This Privacy Policy ("Policy") explains what information viibet collects, why it is collected, how it is used, and the steps we take to keep your data safe. By using any viibet service, you agree to this Policy.

This policy is built in accordance with international data protection standards and applicable local laws. We update it whenever regulations change or our services evolve.

In short: Your data is used solely to provide our services, ensure security, and meet legal obligations. It is never sold to third parties.

📥 2. What Data We Collect

Viibet collects data through several methods. Details are outlined below:

Information collected at registration:

  • Full Name & Date of Birth
  • Mobile number & email address (where applicable)
  • National ID Number (for KYC verification)
  • Mobile Pay/Nagad/Rocket number (for payments)

Automatically collected while using the platform:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login time & session data
  • Betting & gaming history
  • Transaction History

We never store your full payment card number or bank PIN. Payment details are processed directly through the payment gateway.

⚙️ 3. How Your Data Is Used

Viibet uses the information it collects for the following purposes:

Account Management For registration, login, account verification, and management.
Payment Processing For processing deposits and sending withdrawals.
Customer Support For troubleshooting and customer support.
Security To detect fraud and protect your account.
Legal compliance To meet KYC, AML, and other regulatory requirements.
Service Improvement To improve platform performance and enhance your experience.
Promotional information To keep you informed about bonuses and offers (with your consent).

🤝 4. Who We Share Your Data With

Viibet does not sell your data. However, it may be shared in the following limited circumstances:

  • Payment Providers: Approved payment gateways including Mobile Pay, Nagad, and Rocket — used solely to process transactions.
  • Game providers: Gameplay data may be shared with Live Casino and game studios.
  • Regulatory Authority: When required by legal obligation, at the direction of government authorities or courts.
  • Security Partners: With specialist firms for fraud prevention and cyber security.
  • Auditors & consultants: For financial audits and legal consultation, under strict confidentiality agreements.

Rest assured: All third parties listed above are contractually bound to uphold our privacy standards and may only use your data for the specified purpose.

🗄️ 5. How Long We Retain Your Data

Viibet does not retain your data longer than necessary. Retention periods depend on the type of data:

  • Account information: For the duration the account is active, plus 5 years after closure.
  • Transaction Details: 7 years after completion (as required by law).
  • KYC Documents: 5 years after account closure.
  • Log & session data: 90 days.
  • Marketing Consent: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized.

🔐 6. Security Measures

To protect your data, viibet employs industry-leading technologies and practices:

  • SSL/TLS encryption: All data transfers are encrypted with 256-bit SSL.
  • Two-Factor Authentication: OTP verification at login — prevents unauthorized access to your account.
  • Firewall Protection: Advanced firewalls protect against cyber attacks.
  • Regular Security Audits: Annual third-party system audits.
  • Restricted Access: Only authorized personnel have access to data on a need-to-know basis.
  • Data center security: Data is stored in physically secured server facilities.

In the event of a security breach, we will notify affected users as quickly as possible in accordance with applicable law.

🍪 7. Cookie Policy

Viibet uses cookies and similar technologies to enhance your experience. The cookies we use:

  • Essential cookies: Used to maintain login sessions and ensure security — the site cannot function without these.
  • Functional cookies: To remember your preferences and settings (such as language and theme).
  • Analytics Cookies: To analyze site usage and improve our services.
  • Marketing Cookies: To show relevant offers and promotions (subject to your consent).

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the site to function incorrectly.

⚖️ 8. Your Rights

As a viibet user, you have the following rights over your own data:

  • Right to access: The right to know what information we hold about you.
  • Right to Rectification: The right to correct inaccurate or incomplete information.
  • Right to erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to restrict how your data is used for specific purposes.
  • Right to object: The right to object to your data being used for marketing purposes.
  • Right to Data Portability: The right to receive your data in a structured, portable format.

How to Use: To exercise any of your rights, email support@viibet.biz. Requests are typically handled within 30 days.

🔞 9. Protection of Minors

Viibet is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

  • Age verification is mandatory at the time of registration.
  • If an account belonging to a minor is detected, it will be suspended immediately.
  • All collected data will be permanently and securely deleted.
  • If a parent or guardian suspects their child has created an account, please contact us at support@viibet.biz.

🌐 10. International Data Transfers

Viibet servers may be hosted in international data centers. For any data transfers, we ensure:

  • Adequate data protection measures are in place in the destination country.
  • Data is encrypted in transit.
  • Recipients are contractually obligated to comply with our privacy standards.
  • Only the data strictly necessary to deliver the service is transferred.

📬 11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

  • Email: support@viibet.biz
  • Live Chat: Chat with us live in Bangla, 24/7
  • Response time: Typically responds within 24 hours

We take any questions about your privacy seriously and always aim to resolve them as quickly as possible.

Policy Updates: If this privacy policy changes, the "Last Updated" date at the top of the page will be revised, and members will be notified of any significant changes.

Why your data is safe with viibet

We protect your privacy not just in words, but through technology and policy.

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256-bit SSL encryption

Every transaction and data transfer is secured with bank-grade encryption, completely blocking any third-party interception.

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Sale of Data is Strictly Prohibited

Viibet never sells your personal data to third parties for commercial purposes — that is a core principle we stand by.

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Regular Security Audits

Independent security experts audit our systems multiple times a year. Any vulnerabilities identified are addressed immediately.

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Two-factor authentication (OTP)

OTP verification at login fully prevents unauthorized access to your account. Even if your password is compromised, your account stays protected.

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Full user control

You can view, correct, or request deletion of your information at any time. Full control stays with you.

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Compliance with International Standards

Our privacy policy is built in compliance with international data protection standards (following GDPR principles).

Data Protection Summary

Data Type Purpose Retention Period
Identity Information Account verification Closure + 5 Years
Transaction data Financial records 7 Years
Logs & Sessions Security 90 Days
KYC documents Legal compliance Closure + 5 Years
Marketing consent Sending Offers Until consent is withdrawn
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Your data is safe — join now

Your personal information at viibet is protected to the highest standard. Sign up with confidence and enjoy the best gaming experience in Bangladesh.

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